Trust goes down with flight MH370 by Jarad Henry

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Until recently the mystery and confusion surrounding Malaysian Airlines Flight 370 had been the subject of intense scrutiny by the global media. The resulting portrait, of all countries involved in the search has been less than flattering. The picture is one of multiple deficiencies in cooperation and in particular, a sense of trust.

In a part of the world often praised for its many accomplishments, including bilateral agreements on trade and tourism, it is unfortunate that it takes a tragedy of this kind to shine a spotlight on some of these darker realities. In normal times, it is the full part of the glass that receives attention. In trying times, it is the half-empty that comes into focus.

To be fair to Malaysia, following the aircraft’s disappearance the government tried hard to stay ahead of the curve with an unprecedented effort at transparency. There was some delay in the initial announcement as well as occasional misinformation and backtracking, but this was to be expected in a confused and confusing situation.

What was not expected was the skepticism with which the press and social media greeted every announcement. There were and continue to be suspicions that the government was purposely withholding information. Even the Chinese government expressed doubts about the truthfulness of statements by Malaysian officials. Regardless of how forthcoming it has actually been in these last two months, the Malaysian government clearly faces a substantial credibility deficit.

Fed a steady diet of innuendo and misinformation, Southeast Asians, especially Malaysians, have learned to take announcements by their governments with a grain of salt. Trust and political rhetoric are rarely placed on the same table, let alone the same sentence. Even the gravity of the current situation has not been enough to make people overcome their instincts and believe various political announcements.

It did not help that the day before the disappearance of MH370, in what was widely believed to be politically motivated timing, the Malaysian Court of Appeal overturned the acquittal of Malaysia’s opposition leader, Anwar Ibrahim. Anwar was poised to run in a by-election that would have positioned him to continue to challenge the government and be a thorn in the side of its prime minister, Najib Razak. Instead, he now faces a possible five-year jail sentence, which he is appealing. The government insists it was not involved with the court decision, but many Malaysians are not buying it — just as they did not buy the government’s account of the missing airplane a day later.

But it isn’t just Malaysia and China who lost a degree of credibility and trust when MH370 went down somewhere in the remote Indian Ocean. When Australian Prime Minister Tony Abbott jumped the gun and claimed the aircraft had been located, it revealed what many people already knew; that the search for MH370 had become not so much a co-cooperative recovery mission, but a competition, a race to see who could ‘find’ it first.

Journalists have an old saying about such events: First with the story, first with the glory. In the end it doesn’t matter about substance or even truth, what matters is who breaks the news. But such antics are usually reserved for lower risk stories, not the biggest international disaster in recent history, and not when the eyes of the entire world are watching. In such a setting, you’d want to make sure you got it right before announcing that the aircraft had been found.

From the sidelines one could even be forgiven for thinking it had become a chance to show off oceanic technology, to see who has the biggest, strongest, most capable equipment. When this happens notions of co-operation and trust get pushed to the side as the leaders in the hunt line up at the end of the pool, like athletes before a swimming heat.

Meanwhile a film about the missing aircraft is being touted at the Cannes Film Festival, and two books have already been written, each claiming separate conspiracy theories.

Another issue that citizens of the Asia Pacific region should also be worried about is what flight MH370 says about local air defense and radar systems and the region’s “capacity deficit.” The plane’s flight path has it turning around in the Gulf of Thailand and then flying over the Malaysian peninsula and the Malacca Straits toward the southern Indian Ocean where it presumably ran out of fuel and crashed several hundred kilometers off the coast of south-western Australia.

Malaysian and Thai military radars did pick up the plane but did not reveal this until days after its disappearance. After these sightings, the plane remained undetected by civilian or military radar as it flew over the Malacca Straits — the world’s second-busiest shipping channel and an area of immense strategic importance.

This leads to one of only two conclusions: that a 777 aircraft traversed an area adjacent to the radar systems of Malaysia, Indonesia, Thailand and perhaps even Singapore without being detected, or that the plane was in fact detected but no one is willing to admit they spotted it.

The first scenario suggests a capacity deficit in the region, the second a decay of trust. Neither gives cause for comfort, especially with such an important civilian disaster.

Equally troubling is the delayed cooperation by Malaysia’s closest neighbor, Indonesia. Aircraft from many nations were dispatched to Malaysia to assist with the search, but they were unable to conduct missions over the Indian Ocean because Indonesia took days to give permission for them to fly through Indonesian airspace. The Indonesian military said it gave such permission quickly and pointed a finger instead at the ministries of defense, transportation and foreign affairs for not responding quickly enough despite the urgency of the situation.

Indonesia’s insensitivity toward its neighbor in a time of need is difficult to understand, especially when Indonesia is party to Asean’s 1972 agreement with the International Civil Aviation Organization calling for cooperation in search-and-rescue missions in the case of aircraft distress. If cooperation is not forthcoming in such an obvious civilian emergency, what cooperation or trust can be expected within the region in times of unrest?

The disappearance of MH370 was a tragic event, and the mystery surrounding its final hours may never be resolved even if it is located. Yet even if these odds are defied and the lessons from the plane’s last journey help improve safety procedures for all flights, one also hopes that the region’s governments can draw the right lessons from the events that followed and take corrective action to actually co-operate and trust each other, rather than compete, point the finger of blame and hide information when disaster strikes.

Those lessons are clear. Trust is an essential asset in times of crisis, but like all assets, it takes time to build. Governments can build trust only through consistently credible and transparent processes. Malaysia’s experience shows how lack of trust can hobble governments when they need to be trusted the most. Another lesson is that cooperation arises through actions, not agreements. The Asia Pacific region must move beyond the rhetoric of cooperation and begin to live it. And finally, in peace time nations must bury their deep distrust of one another to build joint capabilities that will allow them to deal with these kinds of emergencies. Some good can come from the tragedy of MH370 only if it helps to mitigate or perhaps avoid such disasters in the future.

Instead of competing for attention and claiming glory for being first with the story, our leaders and military agencies would do well to recognize that disasters such as the tragedy of MH370 present an opportunity to work together in co-operation and trust, rather than secrecy and competition. Because if we can’t do this in a peace time disaster, what are we to expect when issues between neighboring nations become openly ‘un-cooperative’?

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